Orders & Payment
How do I place an order?+
Browse The Edit, select your piece, add it to your cart and proceed to checkout. We accept card payments via Paystack and bank transfer.
What payment methods do you accept?+
We accept all major debit and credit cards (Visa, Mastercard, Verve) via Paystack, as well as bank transfers. All payments are processed securely.
Can I modify or cancel my order after placing it?+
You can cancel or modify your order within 2 hours of placing it. After that, your order goes into processing and can no longer be changed. Contact us immediately via WhatsApp if you need to make changes.
Is my payment information safe?+
Absolutely. All payments are processed through Paystack, which uses bank-level encryption. We never store your card details on our servers.
Shipping & Delivery
How long does delivery take?+
Lagos orders arrive in 1–3 business days. Other states take 3–5 business days. International orders vary — contact us for a quote.
Do you ship internationally?+
Yes, we ship worldwide. Please WhatsApp or email us before placing an international order so we can confirm availability and shipping costs for your location.
How do I track my order?+
You can track your order at any time from our
Track My Order page using your order reference number. You can also find this in your account under My Orders.
Is there free shipping?+
Yes — all orders over ₦80,000 qualify for free standard shipping within Nigeria.
Products
What is The Edit?+
The Edit is our curated collection of one-of-one bags. Each piece starts as a luxury brand promotional piece and is transformed through artisan customization into a fully functional, wearable statement bag. Once a piece is sold, it's gone — no restocks.
What is By Request?+
By Request is our bespoke sourcing service. If you see something you love but can't find — send it to us. We source it internationally, handle the logistics, and deliver it directly to you.
WhatsApp us to get started.
Are the bags authentic?+
Every bag in The Edit is a genuine luxury brand promotional piece that has been artisan-transformed. They are not replicas or fakes. They are real pieces, reimagined.
What are Mayree Originals?+
Mayree Originals are bags designed entirely by us — our silhouettes, our hardware, our name. They will be released in limited drops. Sign up to our newsletter to be the first to know.
Returns & Refunds
What is your return policy?+
We accept returns within 14 days of delivery for unused items in their original packaging. See our full
Returns Policy for details.
How long does a refund take?+
Once we receive and inspect your return, refunds are processed within 3–5 business days back to your original payment method.
Can I exchange instead of returning?+
Yes — if you'd like to exchange for another piece in The Edit, contact us and we'll do our best to make it work. Exchanges are subject to availability.