Orders & Payments
How do I place an order?+
Simply browse The Edit, add your chosen piece to cart, and proceed to checkout. You'll need to create an account or log in, then complete payment securely via Paystack.
What payment methods do you accept?+
We accept all major debit and credit cards (Visa, Mastercard), bank transfers, and USSD via Paystack. All transactions are encrypted and secure.
Can I pay on delivery?+
We currently do not offer pay on delivery. All orders must be paid in full before dispatch. This ensures your piece is reserved and dispatched promptly.
Is my payment information safe?+
Absolutely. All payments are processed by Paystack, one of Africa's most trusted payment processors. We never store your card details on our servers.
Products
What is The Edit?+
The Edit is Mayree's curated collection of one-of-one handpicked bags. Each piece has been personally selected and transformed by artisans. When it's gone, it's gone — no restocks.
Are the bags authentic?+
Mayree bags are artisan-transformed creative pieces — they are not counterfeit luxury goods. They begin as legitimate promotional or sample pieces from major brands and are creatively reworked by skilled artisans into unique wearable pieces sold under the Mayree brand.
What is By Request?+
By Request is our bespoke sourcing service. If you've seen a bag you love anywhere online, send it to us. We source it, handle the order, and deliver it straight to you — worldwide.
When are Mayree Originals dropping?+
Mayree Originals are our own fully designed bags. Sign up to our newsletter to be the first to know about upcoming drops.
Shipping & Delivery
How long does delivery take?+
Lagos delivery takes 1–2 business days. Other Nigerian states take 3–5 business days. International orders take 7–21 business days depending on destination. See our full
Shipping Info page.
Do you ship internationally?+
Yes — we ship worldwide. International shipping rates vary by destination. WhatsApp us for a quote before ordering.
How do I track my order?+
Use your order reference number on our
Track Order page. You can also find updates in your account under My Orders.
Returns & Refunds
Can I return my order?+
Yes. We accept returns within 14 days of delivery. Items must be unused and in original packaging. See our full
Returns Policy.
How long do refunds take?+
Once we receive and inspect your return, refunds are processed within 3–5 business days to your original payment method.
Still have questions?
We're always happy to help.